Three Thirty's commitment to protecting children and young people
Safeguarding Policy: Three Thirty
Policy Title
Safeguarding Policy - Three Thirty
Effective Date
1st December 2025
Summary
This definitive policy establishes Three Thirty's non-negotiable legal and moral commitment to the safeguarding and protection of children and young people in its activities and clubs. It serves as the governing framework for all Representatives, incorporating UK statutory duties (KCSIE), DfE guidance for Out-of-School Settings (OOSS), and international business best practices (UNICEF).
Implementing Procedures
Staff Code of Conduct; Safer Recruitment Policy; Health and Safety Policy; Privacy Policy;
Approver
Senior Management Team
Policy Owner
Designated Safeguarding Lead (DSL)
Applicability
All individuals representing Three Thirty, including employees, board members/trustees, volunteers, contractors, and partners, across all in-person and digital activities.
Review Cycle
Annually (Next Review: December 2026), or immediately following changes to statutory guidance or local authority multi-agency arrangements.
A Detailed Safeguarding Summary for Parents and Carers
At Three Thirty, the welfare and safety of your child are our absolute priority. Below is a detailed summary that outlines our core safeguarding commitments and the essential role you play in helping us maintain a safe environment.
What You Can Expect from Three Thirty
We adhere strictly to UK statutory guidance (Keeping Children Safe in Education - KCSIE) and the highest international standards.
Our Commitment
What This Means in Practice
Welfare is Paramount
The well-being, safety, and rights of your child are considered more important than achieving goals, organisational reputation, or individual success.
Safer Recruitment
All staff, volunteers, and trustees undergo mandatory enhanced DBS checks (Disclosure and Barring Service) and a comprehensive vetting process to assess their suitability to work with children.
Open Environment
Our staff and activities are designed to be transparent. We encourage open communication between adults and children. Staff adhere to a strict Code of Conduct that prevents private or unobserved one-to-one situations where possible.
Trained Personnel
Our Designated Safeguarding Lead (DSL) and Deputy DSL are specifically trained to manage complex cases and liaise with external agencies. All staff receive safeguarding training at least annually.
Immediate Response
All suspicions or allegations of abuse, exploitation, or poor practice will be taken seriously and responded to swiftly and appropriately. We follow clear statutory procedures for external referral to Local Authority Social Care and the Police.
Data Security
All safeguarding records are kept secure and confidential and are only shared on a need-to-know basis with statutory agencies.
What Three Thirty Expects from Parents and Carers
We rely on you to help us maintain a supportive, positive, and safe environment for all participants.
Your Expected Action
Safeguarding Context
Encouraging Participation
Support your child's involvement and help them enjoy their time with us. Critically, never force your child to take part in an activity or programme they do not wish to be in.
Modeling Behaviour
Set a good example by recognising fair play, applauding the performance of all participants, and using correct and proper language at all times.
Focusing on Effort
Help your child to recognise good performance and effort, not just outcomes, to build resilience and self-esteem. Never verbally or physically abuse your child for failure or any perceived lack of performance.
Accepting Professional Judgement
Publicly accept the safety or activity judgments made by our staff and representatives. Any complaints should follow the formal complaints procedure, not be addressed publicly or during an activity.
Prompt Reporting of Concerns
If you suspect abuse, poor practice, or have concerns about a staff member/instructor's conduct towards any child, you must inform the Designated Safeguarding Lead (DSL) immediately. This is a critical step in prevention.
Key Contact Information
Role
Name
Phone
Email
Designated Safeguarding Lead (DSL)
Sejani Wilegoda
+44 7754 122340
sejani@threethirty.co.uk
Deputy DSL (DDSL)
Rajan Rai
+44 7735 908055
rajan@threethirty.co.uk
Islington Children's Social Care
N/A
020 7527 7400
N/A
NSPCC Helpline
N/A
0808 800 5000
N/A
Emergency Services
N/A
999
N/A
Table of Contents
A Detailed Safeguarding Summary for Parents and Carers
What You Can Expect from Three Thirty (Our Commitments)
What Three Thirty Expects from Parents and Carers (Your Role)
Key Contact Information
1. Policy Commitment, Scope, and Principles
1.1 Statement of Intent
1.2 Scope and Applicability
1.3 Legal and Statutory Framework
1.4 International Child Safeguarding Standards (UNICEF)
2. Definitions and Types of Harm
2.1 Key Definitions (OOSS Context)
2.2 Types of Abuse and Harm (KCSIE Indicators)
2.3 Contextual Safeguarding and Harm Outside the Home
2.3.1 Child Sexual Exploitation (CSE) and Criminal Exploitation
2.3.2 Trafficking, Modern Slavery, and Counter-Human Trafficking
2.3.3 Extremism and Radicalisation (The Prevent Duty)
2.3.4 Female Genital Mutilation (FGM) and Honour-Based Violence (HBV)
2.3.5 Child-on-Child Abuse
3. Roles, Responsibilities, and Designated Leads
3.1 Role of the Board of Trustees/Governors
3.1.1 The Designated Safeguarding Trustee (DST)
3.1.2 Governance Checklist
3.2 Role of the Designated Safeguarding Lead (DSL)
3.2.1 DSL Responsibilities (Operational)
3.2.2 DSL Training Requirements
3.2.3 Absence and Handover Protocol
3.3 Responsibilities of All Representatives
4. Procedures for Reporting and Responding to Concerns
4.1 Internal Reporting Procedure
4.2 External Referral and Information Sharing Protocol
4.2.1 Referral to Children's Social Care (CSC)
4.2.2 Police Involvement
4.2.3 Parental Notification
4.2.4 Secure Record Keeping
4.3 Early Help Strategy
5. Safer Recruitment and Allegations Against Staff
5.1 Safer Recruitment Process (KCSIE Part 3 Compliance)
5.1.1 Vetting and Advertising
5.1.2 Interview Stage
5.2 Pre-Appointment Vetting Checks and the Single Central Record (SCR)
5.3 Managing Volunteers, Contractors, and Agency Staff
5.4 Allegations Against Staff, Volunteers, and Contractors
5.4.1 The Role of the LADO
5.4.2 Management of Low-Level Concerns
6. Risk Management and Organisational Safety
6.1 Health and Safety Mandates (DfE OOSS Compliance)
6.1.1 Premises and Site Security
6.1.2 Attendance and Monitoring
6.1.3 Non-Collection Protocol
6.1.4 Fire Safety and Emergency Planning
6.1.5 First Aid and Medical Needs
6.2 Managing Physical Contact and Professional Boundaries
6.3 Online Safety and Acceptable Use of Technology
6.4 Children with Special Educational Needs and Disabilities (SEND)
7. Monitoring, Evaluation, and External Assurance
7.1 Child Safeguarding Risk Assessment and Auditing
7.1.1 Organisational Risk Mapping
7.1.2 Monitoring and Assurance
7.2 Policy Review and Improvement Cycle
7.3 Training, Knowledge, and Skills
7.4 Complaints and Whistleblowing
7.4.1 Complaints Policy
7.4.2 Whistleblowing Policy
ANNEXURES
ANNEX A: Three Thirty Incident Report Form Template
ANNEX B: Safeguarding Contact List (Internal and External)
ANNEX C: Detailed Safeguarding Summary for Parents and Carers
What You Can Expect from Three Thirty (Our Commitments)
What Three Thirty Expects from Parents and Carers (Your Role)
ANNEX D: Staff Code of Conduct and Professional Boundaries
D.1 Core Principles
D.2 Mandatory Prohibitions
D.3 Professional Boundaries
D.4 Communication and Digital Technology
D.5 Challenging Poor Practice
ANNEX E: Health and Safety (OOSS Specific Procedures)
E.1 Premises and Site Security
E.2 Attendance and Collection Procedures
E.3 Managing Accidents and First Aid
ANNEX F: Low-Level Concerns Register and Management Protocol
F.1 Low-Level Concerns Management Protocol
F.1.1 Purpose and Confidentiality
F.1.2 Management Procedure
F.2 Low-Level Concerns Register
1. Policy Commitment, Scope, and Principles
1.1 Statement of Intent
As a provider of children's clubs and activities, Three Thirty affirms that the welfare and safety of every child is paramount in all operational decisions, activities, and interactions. Our intent is to fulfil our non-negotiable legal duties, as defined by UK statutory guidance, by creating a safe and trustworthy environment where children are protected from all forms of harm and exploitation, and where every adult associated with Three Thirty is held strictly accountable to the highest standards of professional conduct and vigilance.
1.2 Scope and Applicability
This document is mandatory for all individuals defined as a Representative of Three Thirty. This includes:
Employees & Coaches/Instructors (full-time, part-time, and temporary)
Board/Trustees/Governors
Volunteers and Interns
Contractors, consultants, and third-party service providers
Partners operating under an agreement with Three Thirty
The policy applies to all environments, including:
Three Thirty premises and facilities
All spaces used as children's clubs by Three Thirty, including schools
Educational or non-educational visits, trips, or residential activities
Digital and online platforms, including official email, video conferencing, and social media
Interactions between staff, instructors/coaches, contractors, and children that occur outside of the normal working environment if they result from the professional relationship
1.3 Legal and Statutory Framework
As a provider of children's clubs, under the OOSS purview, Three Thirty must demonstrate compliance with the following core UK legal and statutory frameworks:
The Children Act 1989 and 2004: The foundation of UK child protection law, enshrining the principle of the child's paramount welfare
Keeping Children Safe in Education (KCSIE) 2025: Full adoption of the guidance related to safer recruitment, staff training, staff behaviour, and the non-negotiable procedures for managing allegations against staff
Commitment to Child Rights: Recognising the United Nations Convention on the Rights of the Child (UNCRC) as the ethical foundation for all activities
Organisational Risk Mapping: Identifying and mitigating specific risks created by the organisation's operations, supply chain, and digital footprint
Auditable Systems: Establishing monitoring, evaluation, and reporting systems to ensure accountability beyond statutory compliance
2. Definitions and Types of Harm
2.1 Key Definitions (OOSS Context)
Term
Definition in the Context of Three Thirty
Child/Young Person
Anyone under the age of 18.
Out-of-School Setting (OOSS)
The setting provided by Three Thirty, offering coaching, or activities to children without their parents' supervision.
Designated Safeguarding Lead (DSL)
The senior member of staff responsible for the day-to-day management of safeguarding, training, and external referrals.
Significant Harm
The threshold for compulsory intervention by Children's Social Care (CSC), referring to ill-treatment or the impairment of health or development.
Representative
Any individual acting on behalf of Three Thirty, irrespective of employment status.
Survivor-Centred Approach
Placing the child's experiences, rights, dignity, safety, and wishes at the forefront of all response and recovery actions.
Regulated Activity
Work with children that is carried out frequently, intensively, or overnight, requiring an Enhanced DBS check with a check of the Children's Barred List.
2.2 Types of Abuse and Harm (KCSIE Indicators)
All staff should be aware of the following indicators of abuse and neglect, understanding that harm can occur inside and outside of the home, and online.
Category
Description and Indicators (KCSIE)
Physical Abuse
May involve hitting, shaking, throwing, poisoning, burning, or otherwise causing physical harm.
Emotional Abuse
Persistent emotional maltreatment such as conveying worthlessness, or failing to give a child opportunities to express their views.
Sexual Abuse
Involving a child being coerced or forced to take part in sexual activities. This includes online abuse.
Neglect
The persistent failure to meet a child's basic physical or psychological needs, likely to cause serious impairment of their health or development.
Extra-Familial Harm
This includes forms of abuse or exploitation that occur outside the family context, such as Child Sexual Exploitation (CSE), Criminal Exploitation/County Lines, Serious Youth Violence, and Radicalisation (Prevent).
Child-on-Child Abuse
Includes bullying, sexual violence, sexual harassment, and the non-consensual sharing of indecent images, which can occur online and offline.
2.3 Contextual Safeguarding and Harm Outside the Home
Harm to children can originate from outside the immediate family context, particularly in activities that involve group dynamics, online interaction, or external movement. Representatives must be alert to these risks:
2.3.1 Child Sexual Exploitation (CSE) and Criminal Exploitation
CSE: Any child under 18 involved in sexual activity in exchange for something (e.g., accommodation, money, drugs, gifts) or where they are coerced or groomed.
Criminal Exploitation: A child being coerced into criminal activity, often through threats, violence, or financial debt. This includes involvement in County Lines drug trafficking.
Indicators: Unexplained money, new clothing or items, inappropriate relationships with older individuals, sudden change in language, aggression, or going missing from home/activities.
2.3.2 Trafficking, Modern Slavery, and Counter-Human Trafficking
Three Thirty strictly prohibits any form of human trafficking or modern slavery. Our policy extends to active compliance with the standards to prevent trafficking.
Any suspicion that a child is a victim of trafficking or modern slavery must be reported to the DSL immediately for referral to the National Referral Mechanism (NRM) via the local authority or police.
This commitment extends to monitoring our supply chain and third-party contracts to ensure no exploitation is taking place (UNICEF principle).
2.3.3 Extremism and Radicalisation (The Prevent Duty)
Three Thirty adheres to the Prevent Duty, having due regard to the need to prevent people from being drawn into terrorism.
The DSL is the Prevent Lead and will assess concerns regarding a child's vulnerability to extremist ideology.
All staff must complete Prevent awareness training to recognise the signs of radicalisation, which may include changes in appearance, isolation, expressing extremist views, or using extremist vocabulary.
2.3.4 Female Genital Mutilation (FGM) and Honour-Based Violence (HBV)
Representatives must be aware of their legal duty to report suspected FGM. Concerns regarding FGM, HBV, or forced marriage must be reported immediately to the DSL for swift referral to statutory agencies.
2.3.5 Child-on-Child Abuse
Child-on-child abuse includes bullying, sexual violence, sexual harassment, and the non-consensual sharing of intimate images. It must be addressed seriously, focusing on both the victim's protection and the perpetrator's behaviour management and potential need for intervention.
3. Roles, Responsibilities, and Designated Leads
3.1 DSL Responsibilities (Operational)
Managing all internal and external referrals, liaising with Children's Social Care and the Local Authority Designated Officer (LADO).
Acting as the first point of contact/ source of advice and support for staff.
Ensuring all staff receive appropriate induction and refresher training.
Maintaining all safeguarding records securely and confidentially.
Ensuring that the setting's procedures reflect local multi-agency protocols.
Ensure that child protection files are transferred securely to a new organisation's DSL within 5 days for an in-year transfer and receipt confirmed.
3.2.2 DSL Training Requirements
The DSL must undertake training that is updated at least every two years. This training must include:
Understanding local referral thresholds and pathways.
Knowledge of the impact of trauma and harm on children.
Specific training on OOSS risks (online safety, trips, etc.).
Prevent awareness training.
3.2.3 Absence and Handover Protocol
In the absence of the DSL, the DDSL assumes full responsibility. If both are unavailable, the Company Director with Safeguarding Oversight must be contacted. A robust, secure handover protocol must be in place for periods of absence (e.g., annual leave) to ensure critical case continuity and immediate response capability.
3.3 Responsibilities of All Representatives
Every individual working for or on behalf of Three Thirty has a duty to safeguard children.
Report any concern, suspicion, or disclosure about a child's welfare or a colleague's conduct immediately to the DSL.
Be prepared to identify children who may benefit from Early Help.
Be knowledgeable about all four types of abuse and the risks of contextual safeguarding.
Challenge poor practice or non-compliance with the Code of Conduct, even if it does not meet the harm threshold (Low-Level Concerns).
4. Procedures for Reporting and Responding to Concerns
4.1 Internal Reporting Procedure
The procedure for raising a concern is uniform and mandatory for all Representatives:
Immediate Action: If a child is in immediate danger, call 999.
Verbal Report: Immediately inform the DSL or DDSL verbally. If the DSL is the subject of the concern, report to the Head of the Organisation or the DST.
Listen and Do Not Investigate: Listen non-judgementally. Do not promise confidentiality and do not ask leading questions. Explain that the information must be shared to ensure their safety.
Written Record: Complete the Three Thirty Incident Report Form (Annex A) by the end of the working day. The record must be factual, dated, timed, and signed, detailing the child's exact words in quotation marks.
DSL Action: The DSL will review the report and determine the appropriate action, which may include internal support, Early Help intervention, or an external referral.
4.2 External Referral and Information Sharing Protocol
4.2.1 Referral to Children's Social Care (CSC)
The DSL will make a referral to CSC if the concern meets the threshold of Significant Harm or if the child requires targeted support (Child in Need, Section 17 of The Children Act 1989 & 2004).
Referrals must be made by telephone immediately, followed by a written referral within 24 hours.
4.2.2 Police Involvement
The DSL will contact the police immediately in cases where:
A crime has been committed against the child.
There is a clear and immediate risk of serious physical harm.
The child is missing or is suspected to be a victim of trafficking.
4.2.3 Parental Notification
Parents/Carers will generally be informed of a referral unless the DSL or statutory agency determines that doing so would place the child at further risk of harm, impede a criminal investigation, or jeopardise the child's safety. The safety of the child always overrides the right to parental notification.
4.2.4 Secure Record Keeping
All safeguarding files must be kept separate from the child's main records, stored in a lockable cabinet or encrypted digital system with limited access.
Records are retained until the child reaches age 25, or longer if a serious incident/allegation has occurred.
4.3 Early Help Strategy
Three Thirty is committed to providing Early Help to children who have additional needs but do not meet the threshold for statutory intervention.
The DSL will coordinate an Early Help response, working with local partners to identify and provide targeted support.
Staff must be vigilant in identifying indicators for Early Help, such as persistent poor attendance, behavioural changes, or parental engagement issues.
5. Safer Recruitment and Allegations Against Staff
5.1 Safer Recruitment Process (KCSIE Part 3 Compliance)
Three Thirty operates a rigorous, multi-stage Safer Recruitment process to deter, reject, or identify individuals who are unsuitable to work with children.
5.1.1 Vetting and Advertising
All job adverts and candidate information packs must include a clear commitment to safeguarding.
The application form must require applicants to account for any gaps in employment history and declare all relevant convictions and cautions.
5.1.2 Interview Stage
The interview panel must include at least one member who has completed Safer Recruitment Training.
Interviews must include questions designed to explore the candidate's attitude toward safeguarding, professional boundaries, and challenging poor practice.
5.2 Pre-Appointment Vetting Checks and the Single Central Record (SCR)
No representative may commence work until all checks are complete. The Single Central Record (SCR) must be maintained accurately and fully for all staff, governors, and volunteers engaged in Regulated Activity.
Required Check
Detail
Identity Verification
Proof of identity (photo ID), address, and date of birth.
Enhanced DBS Check
Including a check of the Children's Barred List for all staff in Regulated Activity.
Barred List Check
Mandatory for all staff engaging in Regulated Activity.
Prohibition Check
For staff working in an education context, checking for teacher sanctions/directions.
Right to Work
Verification of the legal eligibility to work in the UK.
Health & Fitness
A satisfactory medical fitness declaration.
References
At least two references, one from the most recent employer, explicitly addressing suitability to work with children and any history of disciplinary action or concerns.
Overseas Checks
Mandatory for anyone who has lived or worked outside the UK for 3 months or more in the last 5 years, in addition to the Enhanced DBS.
5.4 Allegations Against Staff, Volunteers, and Contractors
5.4.1 The Role of the LADO
Any allegation that meets the Harm Threshold against a Representative must be reported immediately and without investigation to the Local Authority Designated Officer (LADO).
The LADO will be contacted within one working day of the allegation being made.
The LADO provides guidance on whether the matter requires a Police investigation, Social Services Enquiry, or employer disciplinary action.
The decision to suspend an individual will be made in consultation with the LADO and is not automatic.
5.4.2 Management of Low-Level Concerns
A Low-Level Concern is any concern about a staff member's behaviour towards a child that does not meet the LADO referral threshold but may indicate poor practice or lack of judgment.
All low-level concerns must be recorded confidentially on a designated system, separate from the main personnel file.
The DSL must periodically review all recorded low-level concerns to identify any patterns of behaviour or repetition. If a pattern emerges, the DSL will escalate the matter, potentially to the LADO, or initiate formal disciplinary action.
6. Risk Management and Organisational Safety
6.1 Health and Safety Mandates (DfE OOSS Compliance)
As an OOSS provider, Three Thirty has a non-delegable duty of care to ensure a safe environment.
6.1.1 Premises and Site Security
A formal Health and Safety Policy is in place, and a competent person is appointed to manage these responsibilities.
Risk Assessments are mandatory for all activities, premises, and external visits. These must be reviewed at least annually and immediately if there are any significant changes to the venue, activity, or staffing.
Procedures are in place for the safe admission and collection of children, ensuring all adults collecting children are authorised by parents/carers.
6.1.2 Attendance and Monitoring
Accurate registers are mandatory for every session and trip.
Staff must check the register at the start and end of every session, and during transition points.
Any unexpected absence or non-arrival of a registered child is investigated immediately by contacting the parent/carer.
6.1.2 Non-Collection Protocol
If a child is not collected at the agreed time, staff must follow the steps below:
0–30 minutes: Immediate Action
A staff member stays with the child in a safe, visible area. Begin calling the Parent/Carer.
30–60 minutes: Escalation
If the Parent/Carer cannot be reached, call all listed Emergency Contacts (Annex B) in order, using every available number.
After 60 minutes: Statutory Referral
If no contact is made within one hour of the collection time, the DSL or Supervising Lead must contact the Police and Children's Social Care (CSC) to report the child as uncollected and request guidance.
Child Safety
Staff must never take the child home or leave them alone under any circumstances.
6.1.4 Fire Safety and Emergency Planning
A formal Fire Risk Assessment must be conducted and regularly reviewed.
All staff and children must be familiar with fire safety procedures, escape routes, and assembly points. Regular (at least termly) fire drills must be conducted and recorded.
Emergency procedures for other events (e.g., intruders, medical emergencies, severe weather) are documented and rehearsed.
6.1.5 First Aid and Medical Needs
A sufficient number of staff must be trained and current in paediatric First Aid.
Detailed records of a child's medical needs, allergies, and necessary medications must be obtained from parents.
Procedures for the safe storage and administration of medication must be strictly followed and recorded.
6.2 Managing Physical Contact and Professional Boundaries
Professional Boundaries: Staff must maintain appropriate professional boundaries with children at all times. This includes following the rule of 'Open Environment' (avoiding private, unsupervised, one-to-one situations) unless professionally required (e.g., First Aid) and documented.
Physical Contact: Physical contact should be limited to that which is necessary, appropriate, and intended to comfort, reassure, or provide necessary assistance (e.g., first aid). Physical contact should never be intrusive, secretive, or for the gratification of the adult.
Transporting Children: Specific procedures and written parental consent are mandatory for staff who transport children in private vehicles.
6.3 Online Safety and Acceptable Use of Technology
Staff Communication: Staff must never communicate with a child using personal social media accounts, private email addresses, or personal mobile phones. All electronic communication must be professional, transparent, and auditable.
Digital Risk Assessment: A specific risk assessment for all digital platforms used by Three Thirty (e.g., learning platforms, video conferencing) must be conducted to minimise risks such as grooming, cyberbullying, and inappropriate content exposure.
Photography and Image Sharing: Explicit, written parental consent must be obtained for taking and using images of children. Images must be stored securely, and only authorised staff may take and use photographs.
Online Platforms: Staff are prohibited from accessing, viewing, or storing inappropriate material on any device used for Three Thirty activities.
6.4 Children with Special Educational Needs and Disabilities (SEND)
Children with SEND can be disproportionately more vulnerable to abuse and exploitation. Representatives must be acutely aware of this increased vulnerability.
Communication barriers may make it harder for children with SEND to disclose abuse.
The DSL will work closely with specialist services to ensure that any disclosure or concern from a child with SEND is managed in a manner that is appropriate to their communication needs.
7. Monitoring, Evaluation, and External Assurance
7.1 Child Safeguarding Risk Assessment and Auditing
Three Thirty adopts a continuous risk mapping and auditing framework to ensure proactive safeguarding.
7.1.1 Organisational Risk Mapping
The DSL and Board must conduct an annual risk mapping exercise to identify specific child safeguarding risks arising from:
Direct Interaction: Risks from staff behaviour, recruitment, and service delivery.
Indirect Interaction (Supply Chain): Risks from contractors, suppliers, and business partners (e.g., ensuring zero child labour or modern slavery in supply chains).
Digital Footprint: Risks associated with data storage, online platforms, and marketing/communications.
7.1.2 Monitoring and Assurance
The Board is responsible for ensuring the following monitoring mechanisms are in place:
Annual Audit: An annual independent audit or deep-dive review of the SCR, training records, and allegation management to ensure compliance and effectiveness.
Internal Oversight: Quarterly reports from the DSL to the Board on the number and type of concerns, referrals, and staff training completion rates.
Child Feedback: Regular mechanisms for children and young people to provide feedback on safety and well-being, ensuring their voice is heard.
7.2 Policy Review and Improvement Cycle
The policy review process is cyclical and evidence-based:
The policy must be reviewed annually and approved by the Company Directors.
Reviews must be triggered immediately following any significant changes in UK legislation, or following any major safeguarding incident, LADO case, or audit finding.
The review must involve consultation with staff, parents, and, where appropriate, children.
7.3 Training, Knowledge, and Skills
DSL Training: The Designated Safeguarding Lead (and deputies) must complete training that is updated at least every two years.
Staff Training: All staff must receive appropriate safeguarding and child protection training at induction, which should be updated (including online safety updates) at least annually.
7.4 Complaints and Whistleblowing
7.4.1 Complaints Policy
A clear, accessible Complaints Policy is in place to allow parents, children, and staff to raise concerns about the organisation's policies, procedures, or the service provided. Concerns relating to a child's safety will be immediately diverted to the DSL via the safeguarding procedure, not the general complaints procedure.
7.4.2 Whistleblowing Policy
The Whistleblowing Policy is in place to protect staff who report serious concerns about dangerous, illegal, or unethical practices where they believe the child's welfare is at risk and their concerns are not being addressed through normal procedures. Staff must be protected from retribution or detrimental treatment as a result of whistleblowing.
ANNEXURES
ANNEX A: Three Thirty Incident Report Form Template
This form must be completed immediately after a verbal report is made to the Designated Safeguarding Lead (DSL) and submitted by the end of the working day.
Section
Detail to be Completed
I. Reporter Details
Full Name and Role
Date and Time of Report to DSL
II. Child Details
Full Name of Child (Participant)
Date of Birth
Parent/Carer Contact Details
III. Nature of Concern
Date and Time Concern Arose
Location of Incident/Disclosure
Type of Concern (Select all that apply): Neglect / Physical Injury / Emotional Harm / Sexual Abuse / Child-on-Child / Exploitation (CSE/Criminal) / Low-Level Staff Concern / Other (Specify):
IV. Details of Incident/Disclosure
Factual Account: Describe exactly what was seen, heard, or reported. If a disclosure was made, use the child's exact words and place them in quotation marks. DO NOT record assumptions, interpretations, or opinions. (Expand space as necessary to be comprehensive)
Observed Injuries/Evidence: List any physical signs, emotional state, or visible evidence observed.
V. Action Taken by Reporter
Action taken by you (e.g., comforting the child, first aid, verbal report to DSL, immediate removal from situation)
VI. DSL/DDSL Action (To be completed by DSL/DDSL only)
Date and Time of DSL receipt
Initial Assessment/Threshold Determination: Child in Need (S.17) / Significant Harm (S.47) / LADO Referral / Internal Management Only / Early Help
External Agency Contacted (Date & Time): Social Care / LADO / Police / Other:
Referral Outcome and Next Steps:
DSL Signature
ANNEX B: Safeguarding Contact List (Internal and External)
Role
Name
Phone Number
Email
Designated Safeguarding Lead (DSL)
Sejani Wilegoda
+44 7754 122340
sejani@threethirty.co.uk
Deputy DSL (DDSL)
Rajan Rai
+44 7735 908055
rajan@threethirty.co.uk
Head of Organisation
Theodore McGlone
+44 7505 736105
theo@threethirty.co.uk
Local Authority Designated Officer (LADO)
Timur Djavit
020 7527 8102
LADO@islington.gov.uk
Islington Children's Social Care
N/A
020 7527 7400
N/A
Police (Non-Emergency)
N/A
101
N/A
NSPCC Helpline
N/A
0808 800 5000
N/A
Emergency Services
N/A
999
N/A
ANNEX C: Detailed Safeguarding Summary for Parents and Carers
What You Can Expect from Three Thirty (Our Commitments)
We adhere strictly to UK statutory guidance (Keeping Children Safe in Education - KCSIE) and the highest international standards.
Our Commitment
What This Means in Practice
Welfare is Paramount
The well-being, safety, and rights of your child are considered more important than achieving goals, organisational reputation, or individual success.
Safer Recruitment
All staff, volunteers, and trustees undergo mandatory enhanced DBS checks (Disclosure and Barring Service) and a comprehensive vetting process to assess their suitability to work with children.
Open Environment
Our staff and activities are designed to be transparent. We encourage open communication with no secrets between adults and children. Staff adhere to a strict Code of Conduct that prevents private or unobserved one-to-one situations where possible.
Trained Personnel
Our Designated Safeguarding Lead (DSL) and Deputy DSL are specifically trained to manage complex cases and liaise with external agencies. All staff receive safeguarding training at least annually.
Immediate Response
All suspicions or allegations of abuse, exploitation, or poor practice will be taken seriously and responded to swiftly and appropriately. We follow clear statutory procedures for external referral to Local Authority Social Care and the Police.
Data Security
All safeguarding records are kept secure and confidential and are only shared on a need-to-know basis with statutory agencies.
What Three Thirty Expects from Parents and Carers (Your Role)
We rely on you to help us maintain a supportive, positive, and safe environment for all participants.
Your Expected Action
Safeguarding Context
Encouraging Participation
Support your child's involvement and help them enjoy their time with us. Critically, never force your child to take part in an activity or programme they do not wish to be in.
Modeling Behaviour
Set a good example by recognizing fair play, applauding the performance of all participants, and using correct and proper language at all times.
Focusing on Effort
Help your child to recognise good performance and effort, not just outcomes, to build resilience and self-esteem. Never verbally or physically abuse your child for failure or any perceived lack of performance.
Accepting Professional Judgement
Publicly accept the safety or activity judgments made by our staff, officials, and volunteers. Any complaints should follow the formal complaints procedure, not be addressed publicly or during an activity.
Prompt Reporting of Concerns
If you suspect abuse, poor practice, or have concerns about a staff member's conduct towards any child, you must inform the Designated Safeguarding Lead (DSL) immediately. This is a critical step in prevention.
ANNEX D: Staff Code of Conduct and Professional Boundaries
D.1 Core Principles
All Representatives must adhere to the highest ethical and professional standards, recognising their position of trust. This Code is mandatory and failure to comply may result in disciplinary action up to and including dismissal and referral to the Disclosure and Barring Service (DBS) and Police, keeping the core principles in mind:
Welfare Paramount: The child's welfare is paramount.
Open Working: All interactions must take place in an open environment. Lone working with children is strictly prohibited until full DBS and Barred List checks are complete and verified.
Integrity: Maintain high standards of behaviour, both inside and outside of Three Thirty activities, being mindful of the impact of personal life on professional status.
D.2 Mandatory Prohibitions
Inappropriate Physical Contact: Any physical contact must be appropriate, necessary, and responsive to the child's needs (e.g., first aid, providing comfort). Any contact must be brief, public, and immediately documented on the Staff Log. Hugging should be brief, side-on, and initiated by the child.
Private Communication: Strictly prohibited. This includes all social media connections (e.g., friend requests, follows) with current or recently departed participants.
Sharing Personal Information: Prohibited from sharing personal contact details or information about their private life, relationships, or financial status with children.
Favours and Gifts: Prohibited from exchanging personal gifts, money, or excessive favours with children or their families. Minimal, token gifts to an entire group are permissible with DSL approval.
Use of Alcohol/Drugs: Staff must not consume alcohol, be under the influence of non-prescription drugs, or smoke/vape while supervising children or while identifiable as a Three Thirty Representative.
D.3 Professional Boundaries
Openness and Transparency: Always work in an open environment, avoiding private or unobserved situations, and encouraging open communication with no secrets.
Language: Use correct, proper, and respectful language at all times. Never use inappropriate, abusive, or demeaning language towards children.
D.4 Communication and Digital Technology
Approved Channels: All communication with children must be conducted through approved Three Thirty channels (e.g., work email, official phone numbers).
Social Media: Staff are prohibited from accepting connection requests from children or young people on personal social media accounts. Staff must maintain a professional online profile and not post any content that could compromise their professional standing or the organization's reputation.
Personal Devices: The use of personal mobile phones/devices during activities should be minimal and limited to essential contact. Never use a personal device to photograph children.
D.5 Challenging Poor Practice
All Representatives have a responsibility to challenge and report poor professional practice by colleagues, even if it does not meet the threshold for a LADO referral.
Poor practice includes: Inappropriate handling of a child; aggressive language; showing favouritism; failing to maintain confidentiality; or breaching professional boundaries.
Concerns must be reported immediately to the DSL or Head of Organisation.
Any Representative who suspects a breach of this Code, or has a concern about a colleague's conduct (Low-Level or Allegation Threshold), has a duty to report it immediately to the DSL/Head.
If the concern relates to the DSL or Head, the report must be made directly to the Trustee/Governor with Safeguarding Oversight. The Whistleblowing Policy protects the anonymity of the reporting party.